The management of a hotel operation is considered a major business operation. Degree programs such as Hospitality management studies and certification programs prepare hotel managers for industry practice.

Historic hotels


Some hotels have gained their renown through tradition, by hosting significant events or persons, such as Schloss Cecilienhof in Potsdam, Germany, which derives its fame from the Potsdam Conference of the World War II allies Winston Churchill, Harry Truman and Joseph Stalin in 1945. The Taj Mahal Palace & Tower in Mumbai is one of India's most famous and historic hotels because of its association with the Indian independence movement. Some establishments have given name to a particular meal or beverage, as is the case with the Waldorf Astoria in New York City, United States where the Waldorf Salad was first created or the Hotel Sacher in Vienna, Austria, home of the Sachertorte. Others have achieved fame by association with dishes or cocktails created on their premises, such as the Hotel de Paris where the crêpe Suzette was invented or the Raffles Hotel in Singapore, where the Singapore Sling cocktail was devised.

A number of hotels have entered the public consciousness through popular culture, such as the Ritz Hotel in London, United Kingdom, through its association with Irving Berlin's song, 'Puttin' on the Ritz'. The Algonquin Hotel in New York City is famed as the meeting place of the literary group, the Algonquin Round Table, and Hotel Chelsea, also in New York City, has been the subject of a number of songs and the scene of the stabbing of Nancy Spungen (allegedly by her boyfriend Sid Vicious). The Waldorf Astoria and Statler hotels in New York City are also immortalized in the names of Muppets Statler and Waldorf.

The luxurious Grand Hotel Europe in Saint Petersburg, Russia achieved fame with its inclusion in the James Bond film GoldenEye.


Hotel operations vary in size, function, and cost. Most hotels and major hospitality companies that operate hotels have set widely accepted industry standards to classify hotel types. General categories include the following;

* Upscale Luxury
o Examples include Conrad Hotels, Ritz Carlton, Four Seasons Hotels, and JW Marriott
* Full Service
o Examples include Hilton, Marriott, Doubletree, and Hyatt
* Select Service
o Examples include Courtyard by Marriott and Hilton Garden Inn
* Limited Service
o Examples include Hampton Inn, Fairfield Inn, Days Inn, and La Quinta Inn
* Extended Stay
o Examples include Homewood Suites by Hilton, Residence Inn by Marriott, and Extended Stay Hotels
* Timeshare
o Examples include Marriott Vacation Club, Westgate Resorts, and Disney Vacation Club
* Destination Club


The word hotel is derived from the French hôtel (coming from hôte meaning host), which referred to a French version of a townhouse or any other building seeing frequent visitors, rather than a place offering accommodation. In contemporary French usage, hôtel now has the same meaning as the English term, and hôtel particulier is used for the old meaning. The French spelling, with the circumflex, was also used in English, but is now rare. The circumflex replaces the 's' found in the earlier hostel spelling, which over time took on a new, but closely related meaning. Grammatically, hotels usually take the definite article - hence "The Astoria Hotel" or simply "The Astoria."

A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee. Luxury features include bathrobes and slippers, a pillow menu, twin-sink vanities, and jacuzzi bathtubs. Larger hotels may provide additional guest facilities such as a restaurant, swimming pool, fitness center, business center, childcare, conference facilities and social function services.

Hotel rooms are usually numbered (or named in some smaller hotels and B&Bs) to allow guests to identify their room.

Some hotels offer meals as part of a room and board arrangement. In the United Kingdom, a hotel is required by law to serve food and drinks to all guests within certain stated hours. In Japan, capsule hotels provide a minimized amount of room space and shared facilities.

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